Privacy Policy

1. Who we are

Happy Design 3D LLC, 311 W 18th St, Lumberton, NC 28358. Email: hello@happydesign3d.com. Phone: (910) 738-5260.

2. Information we collect

You provide directly

• Name and contact details from forms and enquiries
• Project details and creative briefs
• Country selected at checkout
• Messages from the chat widget or contact form

Automatically collected

• IP address and browser type for security purposes
• Pages visited and session duration (anonymized)

Payment

We do not store card details. All payment processing is handled by Stripe, Inc. See stripe.com/privacy for details.

3. How we use your data

• Responding to enquiries and providing project quotes
• Delivering creative services you have paid for
• Complying with applicable US legal and tax obligations
• Fraud prevention and account security

4. Retention

Client records are retained for 5 years from project delivery. Enquiries that did not proceed are deleted after 12 months.

5. Third parties

6. Your rights

You may request access to, correction of, or deletion of your personal data by emailing hello@happydesign3d.com. We will respond within 30 days.

7. Contact